Legal Consideration for Healthcare Providers When Choosing an Electronic Documentation System

Electronic documentation is becoming the norm in healthcare. It is quickly replacing the traditional paper-based documentation methods, providing a more efficient and secure way of keeping health records. With the increasing use of electronic documentation, healthcare providers must be aware of the legal considerations when choosing an electronic documentation system. These considerations are crucial to ensure the privacy and security of client information, as well as to comply with various regulations and laws.

For a complete electronic documentation solution built for NC IDD providers, look no further than ConnectCare. ConnectCare is a web-based, audit-proven electronic documentation solution that makes collecting data for client goals quick and easy, while also easing the burden of reviewing data on your QPs and APs. To find out more about ConnectCare, call Jeff Wilt, CEO at (614) 734-4719 or email jeff@connectcareonline.com.

Legal Requirements

One of the primary legal considerations when choosing an electronic documentation system is compliance with the Health Insurance Portability and Accountability Act (HIPAA). HIPAA requires healthcare providers to maintain the privacy and security of client information. Electronic documentation systems must meet HIPAA’s standards for data protection, including encryption, access controls, and data backup.

Healthcare providers in North Carolina must also comply with Health Information Exchange Act (HIEA) regulations to ensure that client health information is securely and efficiently exchanged between healthcare providers, clients and health information exchanges. This is important as it helps improve the quality of care, reduce healthcare costs and improve client outcomes. HIEA regulations ensure the confidentiality, privacy and security of client information while enabling healthcare providers to access the information they need to make informed treatment decisions. Therefore, it is essential for healthcare providers in North Carolina to understand and comply with HIEA regulations to maintain the trust of their clients and protect their sensitive health information. At this time, North Carolina’s HIEA system, known as NC Healthconnex, tracks the following information from participating providers:

  • Allergies

  • Encounters

  • Immunizations

  • Medications

  • Problems

  • Procedures

  • Results

Certified EHR systems and certain billing systems should have completed the NC HIEA requirements by 1/1/2023 according to state mandate. Software for documentation only, such as ConnectCare, is not required to comply with NC HIEA regulations since it does not collect any of the data points tracked by NC Healthconnex. We will continue to monitor the NC Healthconnex requirements for software vendors for any relevant changes.

Data Privacy and Security

Data privacy and security are critical considerations when choosing an electronic documentation system. Healthcare providers must ensure that the system they choose meets the privacy and security requirements set by HIPAA, as well as their own internal policies. The system must be able to protect client information from unauthorized access, theft, and other security breaches.

One way to ensure data privacy and security is to choose an electronic documentation system that uses encryption. Encryption helps to protect data by converting it into a code that can only be deciphered by those with the necessary decryption key. The electronic documentation system must also have access controls in place to limit who can access client information. This can be done by requiring users to log in with a unique username and password, or by using biometric authentication methods such as fingerprints or facial recognition.

Another way to ensure data privacy and security is to choose an electronic documentation system that performs regular backups of client information. This is important in case of data loss or corruption. The backups must be stored in a secure location, and they should be regularly tested to ensure they are working properly.

ConnectCare is the perfect solution for providers prioritizing data privacy and security. All data that passes through ConnectCare is encrypted and stored securely. Users are assigned roles during onboarding that controls what client information they are able to view in the system. We pride ourselves in offering a fully HIPAA-compliant electronic documentation solution.

Cost and Implementation

Cost is another factor to consider when choosing an electronic documentation system. Healthcare providers must consider the upfront cost of purchasing and implementing the system, as well as any ongoing costs for software updates and maintenance. Some systems may also charge a per-user fee, so it is important to consider the number of users who will be accessing the system.

Implementation is also a critical consideration when choosing an electronic documentation system. The software must be easy to use and integrate with other healthcare systems already being used. Healthcare providers must also consider the amount of time and resources that will be required to train employees on how to use the system. This is where ConnectCare shines. ConnectCare has a simple user interface and can be integrated with your existing systems, such as EHR, billing, and payroll.

ConnectCare is a Proven NC IDD Electronic Documentation Solution

If you own or operate an IDD agency in North Carolina, you know how complicated the APSM 45-2 documentation rules can be. Falling out of compliance with documentation requirements can lead to hefty paybacks or other disciplinary action against your agency. ConnectCare cuts through the confusion by offering IDD providers with an easy to use electronic documentation system that meets all state and federal requirements for HIPAA-compliant client documentation. ConnectCare has passed both MCO and Medicaid audits with flying colors, keeping agencies in compliance and profitable. 

To find out how ConnectCare can revolutionize how your IDD agency collects data, contact:

Jeff Wilt, CEO of ConnectCare

(614) 734-4719

jeff@connectcareonline.com

Photo by Sora Shimazaki: https://www.pexels.com/photo/close-up-photo-of-wooden-gavel-5668473/